Weighing Scale Repair in Mumbai and Across India
If your weighing scale, weight machine or vajan kata is reading wrong or has stopped working, call our repairs team on +91-7045922251 / +91-7045922206 or send a repair request through the enquiry form below.
We repair all types of weighing scales – table-top, platform and crane scales, weighbridges and laboratory balances – including scales of other brands.
We have a separate After Sales Service division. After your request, our team tells you whether the scale comes to our works or an engineer visits your site.
Simple checks before you call
If the scale works but the readings seem wrong, try these checks:
- Check that the scale is level and the weighing platform is clean and dry.
- Allow the scale to warm up before weighing.
- Check that the display reads zero before placing a load on it.
- Check the tare setting. Tare deducts the container’s weight so you can weigh its contents.
- Keep the load within the scale’s stated capacity.
- If you have a known test weight, use it to check the reading. We supply test weights for checking scales.
If it still reads wrong after these checks, call us and say what you tried.
Repair support in Mumbai and across India
In Mumbai, service is available through the people who make our scales. Elsewhere in India, service is available through our network of more than 1,440 repairers, service dealers and technicians.
Our address is 186/188 Janjikar Street, near Crawford Market, Mumbai 400003.
Every HSCo scale carries a 1-year warranty (spares and glassware excluded). If yours is under a year old, send the invoice date with your request.
If you need a replacement during the repair, enquire about a scale on rent while yours is being repaired. Send the scale type, capacity, platform size, rental period and site location so we can confirm a suitable option.
Spare parts for repairs
Spares for the models we repair most often are readily available. Our catalogue includes weighing scale accessories and spare parts and load cells.
For a spare part enquiry, tell us the model so we can confirm availability.
Calibration and stamping after a repair
A repair, a calibration and a Legal Metrology stamp are three different jobs.
Calibration checks the scale against reference weights and records the result in a certificate. We arrange calibration certificates through NABL-accredited labs.
Legal Metrology verification and stamping is the Government’s legal check. A calibration certificate is different from the Government stamp; a scale used for trade must be verified and stamped.
When an HSCo scale’s stamp falls due, we arrange re-verification anywhere in India. If your scale is used for trade, send its last stamping date and say if you need a calibration certificate. See our calibration and Legal Metrology stamping service.
Annual maintenance contract (AMC) for scales in daily use
An annual maintenance contract (AMC) puts a scale’s checks on a yearly plan. For a scale in daily use, send an AMC request for planned scale checks.
Questions buyers ask
Will my repair be covered under warranty?
Every HSCo scale carries a 1-year warranty (spares and glassware excluded). Send the invoice date and fault description so we can confirm whether this repair is covered.
How soon can my scale be repaired?
After your request, our team tells you whether the scale comes to our works or an engineer visits your site. Send the model, fault, site location and your deadline so we can confirm the expected repair time.
How much will the repair cost?
Send the model, capacity, fault, site location and a photo or short video so we can confirm repair charges and any visit or transport charges.
Can you repair a scale bought from another supplier?
Yes. We repair other brands as well as our own, and all types of weighing scales. Send the make, model and fault with the details listed above so we can confirm the next step.
Does my scale need stamping or calibration again after a repair?
When an HSCo scale's stamp falls due, we arrange re-verification anywhere in India. We arrange calibration certificates through NABL-accredited labs. Send the last stamping date, repair details and any certificate requirement so we can confirm the steps needed for your scale.
Repair videos
Short HSCo videos on common faults and part replacements. Each one shows a particular model, so check your scale’s model before you follow it, or send us the details below and we will do the repair.
- Fix a weighing scale battery backup problem
- Fix a wrong weighing scale reading
- Fix a weighing scale power button
- Replace the PCB on an HSCo platform scale
- Crane scale common issues and troubleshooting
More in Help & Videos.
Send your repair details
Send the scale’s make, model, capacity and site location, a clear photo of its identification label, and a photo or short video showing the fault.
Describe the fault in your own words: does not switch on, reads wrong, does not return to zero, shows an error, keys not working, or battery not holding charge.
Call +91-7045922251 / +91-7045922206, send the details through the enquiry form below, or leave your name and mobile number through the floating Contact Us button. You can also use our contact page.